Vision & Values
Our vision is to "Ensure a rapid response to our customers' needs and provide outstanding service". We're meeting this by providing fast home appointments, carrying out high quality repairs and having a high first visit fax rate.
We aim to:
- Give excellent service to our customers by putting them at the heart of everything we do.
- Always have a fast appointment schedule for home visits.
- Be the best in the industry at what we do.
- Engage and develop great people.
- Act with passion, integrity and determination.
How we deliver our vision & our values:
- In every area of our business you'll find dynamic and ambitious people, driven to succeed.
- Our "Customer First Ethos" cascades our core values throughout the company.
- By putting the customer at the heart of everything we do, we all become customer champions.
- We all communicate with passion and credibility to influence, enthuse and energise our peers, team and customers.
- We all recognise and embrace the need for change, and understand the organisational impact. We always lead and manage successful transformational change.
- We deliver business results by setting clear, stretching goals and challenging the status quo.
- We build collaborative, enduring partnerships with partners that consistently delivers win-win outcomes.
© 2005-2009 Advanced Furniture Solutions Ltd.
Advanced Furniture Solutions Limited is a company registered in England and Wales with company number 05572396.
VAT Registration Number GB 868 1349 90.
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